Once your items are ready, our team will contact you directly to schedule your delivery appointment. Just make sure to inform our team with all the required details beforehand to make everything ready and perfect for your delivery.

You are eligible for a free refund for unshipped orders. However, if the order has been delivered, you have the option to initiate a return upon order arrival but you will be responsible for covering shipping fees associated with the return.*Please note that this policy is not applied to our customized products.For more details, please check our Terms of Service page, Returns & Refunds section.

We offer a 2 year warranty on all our products against manufacturing defects and production faults. For more details, please check our Terms of Service page, Warranty & Conditions section.